Privacy policy.

Last updated: April 2025

At Ghosts in the Cellar, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following information when you fill out a form, subscribe to our newsletter, or contact us:

• Name

• Email address

• Phone number

• Any information voluntarily submitted through contact or consultation forms

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support

• Schedule tastings, consultations, or services

• Send email updates, newsletters, or event invites (only if you opt in)

• Improve our website, services, and content

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Analytics

Our site may use cookies and third-party tools (such as Google Analytics) to understand how visitors use the site and improve performance. These tools may collect anonymized data such as browser type, device, and pages visited.

Your Choices

You may unsubscribe from our emails at any time by clicking the “unsubscribe” link in any email we send. You may also contact us to:

• Update or correct your personal information

• Request deletion of your data

• Ask questions about our privacy practices

Data Security

We take reasonable steps to protect your information using secure technologies and industry best practices. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy or your data, you can reach us at:

work [at] ghostsinthecellar.com

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

Your CCPA Rights

Under the CCPA, you have the right to:

  • Know what personal information we collect, use, and share

  • Request access to the personal data we hold about you

  • Request deletion of your personal data (with certain exceptions)

  • Opt-out of the sale of your personal information (note: we do not sell your data)

  • Non-discrimination for exercising your privacy rights

Categories of Personal Information We Collect

In the past 12 months, we may have collected:

  • Identifiers: Name, email address, phone number

  • Internet activity: Pages visited and interactions with our website (via cookies or analytics tools)

We do not sell or disclose personal information for monetary or commercial gain.

Exercising Your Rights

To request access to your data or ask for deletion, email us at:

work [at] ghostsinthecellar.com

Please include “CCPA Request” in the subject line and provide sufficient information for us to verify your identity.

We will respond within 45 days of receiving your verified request.

General Data Protection Regulation (GDPR) Compliance

If you are located in the European Union (EU) or the United Kingdom (UK), you have specific rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing Personal Data

We process your personal information only when we have a lawful basis to do so, including:

  • Your consent (e.g., when you subscribe to our newsletter)

  • The performance of a contract (e.g., providing services you requested)

  • Compliance with legal obligations

  • Our legitimate interests (e.g., improving our services, website analytics)

Your GDPR Rights

Under GDPR, you have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or incomplete information

  • Delete your personal information (the “right to be forgotten”)

  • Restrict or object to the processing of your personal information

  • Data portability, meaning you can obtain and reuse your personal information for your own purposes across different services

  • Withdraw consent at any time if processing is based on your consent

Data Transfers Outside the EU/UK

As we are based in the United States, your personal information may be transferred to and processed in the U.S. We take appropriate safeguards to ensure your personal data remains protected, such as ensuring data is processed in accordance with this Privacy Policy and applicable laws.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Exercising Your Rights

If you would like to exercise any of your GDPR rights, please contact us at:

Email: work [at] ghostsinthecellar.com

Please specify “GDPR Request” in the subject line and provide sufficient information to verify your identity.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately protected your personal data.